We are actively seeking candidates for the following position. We offer an excellent compensation package and a positive work environment.

SALES REPRESENTATIVE

As a Sales Representative, you will be accountable for all sales activities, from lead generation through close in an assigned territory. Develops and implements agreed upon Operating Plan which will meet both personal and business goals of expanding customer sales in the assigned geography. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company business strategy.

Job Duties & Responsibilities:

• Manage a territory consisting of our customers focused within food service industry
• Travel 80-85 % of  time visiting customers within their geographical territory
• Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Omcan’s value proposition
• Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Omcan can offer their business
• Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment
• Work in conjunction with sales management team providing proposals and implementing sales strategies to achieve sales growth
• Build and sustain relationships with customers and ensure customer satisfaction and loyalty
• Manage Omcan’s vast product portfolio and execute and implement company defined sales and marketing strategies
• Expand Omcan’s role with existing customers by developing retention strategies illustrating Omcan’s value proposition in conjunction with evolving customer requirements
• Leverage available resources to effectively implement company marketing plan, strategies and sales processes
• Represent and develop strong relationships with manufacturers
• Perform other duties as assigned.

Experience & Skills:

• Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and Omcan staff
• Ability to carry on a business conversation with business owners and decision makers
• Ability to handle difficult situations and interactions
• Ability to work independently and successfully manage time and territory
• Excellent analytical skills and ability to sell strategically within an account
• Ability to understand individual customer operations
• Willingness to travel to customer locations
• Computer Knowledge; Microsoft Office required and SAP would be an asset.
• Qualifications:

• College Degree or equivalent experience required
• 3-5 Years Sales Experience in the Food machinery industry
• Business to Business Distribution Sales Experience
• Strong computer skills including (MS office and SAP)
• Bilingualism in Spanish is an asset

Please email resume to careers@chrecruitment.net and quote “Sales Representative” in the subject line.

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BILINGUAL CUSTOMER SERVICE/CALL CENTRE AGENT

Responsibilities:

• Answering inbound calls and assisting customers with orders and product inquiries
•  Ensures calls from all customers are handled in a competent and professional manner
• Handle return merchandise in an efficient manner and assures proper credit is given to the customer, as well as proper notification.
• Responds to and resolves incoming customer inquiries and requests
• Documents processing , and customer correspondence preparation

Qualifications:

• Must be fluently Bilingual (French/English) written and spoken
• Strong and professional phone etiquette skills
• At least two (2) years of work experience in customer service call centre environment
• Excellent ability to multi-task and attention to detail
• Strong Computer skills (MS Office) SAP would be an asset

Please email resume in Word format to careers@chrecruitment.net and quote “Bilingual Customer Service Representative” in the subject line.

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PARTS AND SERVICE COORDINATOR

Responsibilities:

-Processing quotations and sales orders in SAP

-Pick parts, pick pack and ship repair parts

-Pick equipment form stock for evaluation

-Provide customers with technical information via phone.

Qualifications:

-2+years in a similar position in a Part Department

-Ability to read and comprehend instructions

-Excellent Customer Service Skills

-MS Office and WHMS experience

Please email resume to careers@chrecruitment.net along with your salary expectations and quote “Parts & Service Coordinator” in the subject line.