|Returns will not be accepted unless approved in writing. Minimum return amount of $50.00 list. Returned goods must be received within 30 days of purchase. To obtain a return authorization, please call 905-828-0234 or 1-800-465-0234. All authorized returns must be shipped FREIGHT PREPAID. A restocking charge of 35% will apply to unused products in their original packaging. Returns of used products are subject to inspection and a restocking charge of 50% or more may apply. Special order, clearance, or non-standard items are not returnable.
Omcan Inc. has no recourse for damaged products that were shipped collect or third party. In the event of shortage or if damage is detected, in a collect or third party shipment, notify the delivering carrier at once to request an inspection and file a claim promptly. Any delay may cause you a loss. Shortage or damage in shipment does not excuse the buyer from timely and full payment of the invoice. We cannot reimburse claims for shortages or delays caused by the carrier responsible.
If in the event that shortages or damages are detected in a shipment delivered by a Omcan Inc. carrier, please note it on the bill of lading before accepting the delivery and contact Omcan Inc. immediately so that we may initiate a claim. Please keep all packaging for inspection purposes. Apparent packing errors must be reported to us within 3 business days of receipt.